# Users


Basically customers who have some type of issue or ask for some support

# What can I do here?

  1. Search users by name, email, and order them by the amount of tickets they've created or by when they sign up
  2. Search banned users, unban user and ban a email
  3. Make a field for sign up, i.e. country or age, could be a text field or a select imput

# How to add a new user

  1. Go to "Users"
  2. Go to "List Users"
  3. Click on "Add user" button
  4. Input some name
  5. Input some email
  6. Input some password and repeat it
  7. Click on "SIGN UP" button

# How to find some user by keyword

  1. Go to "Users"
  2. Go to "List Users"
  3. Click on search box.
  4. Type the text you want to filter from.

# How to ban and unban an user

# Ban an user

  1. Go to "Users"
  2. Go to "List Users"
  3. Select the user's name you want to ban.
  4. Click on "Delete and ban" button
  5. Click on "YES" button in the "Confirm Action" box

# Unban an user

  1. Go to "Users"
  2. Go to "Ban Users"
  3. Click on "Disable ban" button of the user'email you want to unban.

# Supervisor user

# How to create a supervisor user

  1. Go to "Users"
  2. Go to "List Users"
  3. Select the user's name you want to turn into a supervisor
  4. Choose the user's names you want to be supervised.
  5. Click on "Update" button

# Ban an user

  1. Go to "Users"
  2. Go to "List Users"
  3. Select the user's name you want to ban.
  4. Click on "Delete and ban" button
  5. Click on "YES" button in the "Confirm Action" box

# Unban an user

  1. Go to "Users"
  2. Go to "Ban Users"
  3. Click on "Disable ban" button of the user'email you want to unban.

# How to handle Custom fields

Custom field is used when you need to identify users with some specify field

# Create a custom field

  1. Go to "Users"
  2. Go to "Custom fields"
  3. Click on "NEW CUSTOM FIELD" button
  4. Input some Name
  5. Input o not some Field description
  6. Choose one Type
  7. Click on "SUBMIT" button

# Delete a custom field

  1. Go to "Users"
  2. Go to "Custom fields"
  3. Click on "REMOVE" button of the custom field you want to delete
  4. Click on "YES" button of the "confirm action" box